HIPAA Compliance
Provyn helps clinics respond to missed calls, follow up with inquiries, send reminders, and recover canceled appointments while maintaining a privacy-first approach. Our platform is built to support HIPAA-aware communication and minimize risk by limiting stored data.
Designed for Secure Patient Communication
Provyn is designed to support patient communication workflows, not clinical record management. That means Provyn does not store medical records, diagnoses, treatment plans, or sensitive clinical documentation. Instead, it focuses on automating communication that helps patients schedule and stay engaged with your clinic.
Minimal Data.
Maximum Protection.
Provyn may store:
Patient name (if provided)
Phone number
Appointment communication status
Message delivery and response activity
Provyn does not store:
Medical records
Diagnoses or clinical notes
Insurance information
Lab results
Treatment history
Encrypted Communication
All messaging is protected using encryption to help keep patient communication secure.
Secure Infrastructure
Data is encrypted in transit and at rest using secure, industry-standard protocols.
Business Associate Agreement
A Business Associate Agreement (BAA) is available for qualifying clinics upon request.
Built to Support HIPAA-Aware Workflows
Provyn is designed to help clinics improve response time and recover missed patient opportunities without compromising privacy. By focusing only on communication workflows and limiting stored data, Provyn supports a secure foundation for patient engagement.
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